You can reach the Gumshoe support team in two ways:
- By Chat: Use the in-app chat by clicking the help icon in the bottom-right corner of the screen. From there, you can ask a question, report a bug, or request a feature. Ask to speak to a human to be transfered to a member of our team.
- By Email: Email us at support@gumshoe.ai with any questions, issues, or feedback. Our team will respond as soon as possible.
We aim to reply quickly, but please allow up to 24 business hours for a response. Thanks for your patience!