Building a Gumshoe report should be quick. Each step in the setup process (choosing your focus, personas, topics, and prompts) should take less than a minute.
If Setup/Report Creation Feels Stuck
If a specific page in the report-creation process is taking longer than a minute, this is not expected. Please report it to our Customer Support team right away so we can investigate.
Normal Run Times After Setup
Once you click Run Report, Gumshoe sends prompts to AI models (like ChatGPT, Gemini, Claude, or Perplexity) and collects their answers. Most reports finish running quickly in up to 15 minutes.
What to Do if Your Report Is Still Not Ready
- As models come back, their results will be displayed in your report.
- Check back later. Reports run in the background and will appear in your account when finished.
- If a report has not completed its run within 15 minutes, tell Gumshoe's customer support team.
Content Generation Taking A Long Time
Content generation (optional extra step) may take up to 30 minutes and you'll be emailed when it is done.