TL;DR: Every new company account gets one free sample audit, and signing in to view work you have already run does not cost anything. You start paying when you put a project on a paid subscription, and you choose the plan and see the price before anything is billed.
What's free?
- Your first audit: Every new company account gets one free sample audit. It is a smaller, lighter version of a full Visibility Audit (formerly known as a report), with a limited set of personas, prompts, and AI models, so you get a real look at how Gumshoe works and how AI models talk about your brand. If your team already uses Gumshoe, ask to join your company's existing account rather than starting a new one, so all of your work stays in one place.
- Viewing your existing work: You can sign in and look at Visibility Audits you have already run anytime. Having an account and viewing your past work does not cost anything on its own.
How does billing work, and when do I pay?
Gumshoe pricing is subscription based, and each subscription is tied to a project rather than to your whole account. A project is one brand, focus, location, and language, along with its Visibility Audit and the features that come with it. When you are ready to go beyond your free sample audit, you put a project on a paid plan (Starter or Pro), and that project subscription is what is billed. One company account can hold several project subscriptions, so you only pay for the projects you actually run. You choose your plan, and see the price, before anything is billed.
How do I stay in control of charges?
- You are only billed for an active project subscription. Simply having a Gumshoe account and viewing your past work does not start any charges.
- You choose your plan and see the price before anything is billed.
- To stop charges on a project, pause its subscription from the project's Settings page. You do not need to close your Gumshoe account. You can also reach us anytime at support@gumshoe.ai.
Where can I see current pricing?
You can find up-to-date plans and pricing anytime on the Gumshoe pricing page (https://gumshoe.ai/#pricing). For questions about your specific account, contact support@gumshoe.ai.